Frequently Asked Questions
What is the difference between the boats?
Madeleine is a sailing vessel and Rumrunner II is a 1929 classic motor yacht. While Madeleine is more for the sailing experience, RumRunner II is more about the informative and historic tour, as she gets closer to the shoreline and deeper into coves. Both boats offer exceptional views of Newport Harbor & Narragansett Bay. Two very different experiences – both a lot of fun!
Where do we board and disembark Madeleine and RumRunner II?
Madeleine & RumRunner II are located on Bannister’s Wharf, right in the heart of historic down town Newport. Our ticket booth has a dark green awning and is right next to the outdoor patio of the Black Pearl restaurant. For GPS purposes, our official dockside address is 24 Bannister’s Wharf, Newport RI 02840.
Are children welcome on board the boats?
Yes, children of all ages are welcome onboard. Children 11 and under are $5 off the adult ticket price on both Madeleine & RumRunner II. Please note that all children must be fully supervised while onboard, as well as on the dock during boarding and disembarking.
Are there some cruises that are more family friendly than others?
We do take children of all ages on all our trips but there are certain trips and times that may better than others – please call our ticket desk and we’ll be happy to go over trips that work really well with children. We also offer Early Bird Specials on both our boat. The Early Bird Specials give $5 off every Adult, Senior and Child tickets so for anyone looking to save some money, these are great trips to take. Check out our Early Bird Special Cruises
Is there parking nearby?
Yes, there is pay public parking on the left side (or south) of Bannister’s Wharf at the Mooring Restaurant. However on busy summer days this lot can fill up quickly. The Newport County Convention and Visitor’s Bureau offer a larger parking lot which is located on America ‘s Cup Avenue about a ten minute walk from Bannister’s Wharf. For a complete map of Newport public parking please click on this link. There is metered parking throughout the waterfront area as well. Most metered parking has a 3 hour limit and our longest trip is 2 hours in length. Please do leave plenty of time for traffic and parking in order to check in at our ticket desk at least 30 minutes prior to departure.
Are there restrooms onboard?
Yes, All of our boats have a marine ‘head’ or restroom for our guests comfort and convenience.
What should I wear on board?
Please dress accordingly to the weather of the day, as conditions can change rapidly. Keep in mind that the temperatures are lower on water than on land. A jacket or sweater is usually enough in the spring and fall. During sunny summer days, do not forget to bring sun block and a hat. We suggest shoes with flat soft soles for your own comfort and safety.
What refreshments are offered onboard?
We offer complimentary water and ice tea on all our boats on all trips. Madeleine also offers complimentary champagne and beer during the sunset sail, and Rumrunner II offers complimentary rum punch and beer during the cocktail trips. Mimosas and croissants are served on Rum Runner II’s morning Lighthouses & Mimosas cruise as well. You are more than welcome to bring a snack or a drink in a plastic cup, but unless you have chartered the boat for a private event, coolers with drinks or large spreads of food are not permitted onboard.
What if the weather is bad?
We sail on our scheduled cruises through a variety of weather conditions. If we were to cancel a cruise due to weather, anyone who has purchased tickets can either reschedule or will receive a full refund.
Do both boats offer a narrated tour?
Yes. RumRunner II offers a fully narrated tour on the microphone on The East Passage Express Cruise which is offered twice each afternoon. Our guide will talk about many of the points of interest all along the waterfront. In the morning we have our Lighthouses & Mimosas cruise which is a lighter version of the afternoon tour, concentrating more on the Lighthouses at the southern end of the bay. While we do point out a few other historical places along the waterfront, the tour is mainly about the lighthouses on the southern end of the bay.
Although not formally narrated, between handling the lines and sails, the crew on Madeleine does walk around, chat with guests and point out highlights along the way. For the most history, Rum Runner II’s afternoon East Passage Express offers a lot of information on a lot of different points of interest along the waterfront
How long are your sails and cruises?
Madeleine goes out for 1 ½ hour Scenic Day Sails houghout the day. The Champagne Sunset Sail varies depending on the sunset calendar. During peak season (June-July) when the sun is setting at its latest, the sunset sail can lasts for about 2 hours.
Rum Runner II goes out for 1 ¼ hour lighthouse tours in the morning, 1 ¼ hour narrated cruises during the day, and 1 hour cocktail cruises in the evening.
How do we purchase tickets?
To purchase tickets, call our ticket desk at (401)847-0298 or 0299 or Buy Tickets Now Online! We are unable to hold unpaid tickets at this time.
Are the boats available for private charters?
Yes, both Madeleine and Rum Runner II are available for private charters and can accommodate up to 49 guests. Axopar is available for private charter for up to 6 guests. They make the perfect platform for any event such as family reunions, graduation parties, birthday parties, anniversaries, wedding groups, corporate outings or incentive trips. For larger groups, there are several options for sailing in company with several vessels. We can arrange a multi-boat charter for most any size group. For more information and help with planning your private charter, please call 800-395-1343 or 401-835-2409. Or you may e-mail firstname.lastname@example.org for additional information.
What is your cancellation policy?
All tickets are fully refundable up to 24 hours prior to your cruise. Inside of 24 hours, tickets are non refundable.
Any additional questions?
Please call us – 401 847-0298 – and we’ll be happy to answer any and all questions. We want to make sure you get on the cruise that is right for you – giving you the best experience on the water and lots of great memories that will last for years to come.